Spam Filtering Changes beginning June 2008

In order to keep St. Edward’s e-mail from being blocked by other e-mail providers, all outgoing e-mail will be scanned by our spam filter. This system is designed to prevent real spam from being sent through our servers so it is unlikely that most messages will be affected. However, any message which is rejected by the spam filter will be sent back to the sender with an incident code which the Computer Help Desk can help you interpret.

In addition, incoming e-mail with a SEU address return address that is sent from a non-SEU provider (Gmail, Yahoo, etc.) will be marked as spam, but not rejected. This may result in more email being sent to a Junk mailbox so we recommend that you check the contents of your Junk box more frequently and do not set it to automatically discard messages marked as spam. Faculty using this method of sending email from off campus may want to warn their students that messages will be marked as spam or consider using Zimbra webmail from off campus.

Other Ways to Handle Spam

You may deal with the messages marked as spam in one of the following ways:

• Delete the messages if they really are spam
• Don't click on any Unsubscribe links in the email. These links are only there to confirm your email address as a valid one. Clicking on Unsubscribe will only result in more spam from that sender.
• Set up your e-mail application to filter these messages to a separate "Spam" or junk mail box.
  • Instructions for setting up Spam Filtering in Outlook
  • Instructions for Spam Filtering in Zimbra
• Use the CanIt interface for setting up more advanced options and train the spam filter for your needs.