Monday, 1/9 -- 2:45 pm - Edshare will be down for 30 minutes

January 9, 2012

The System Admin group needs to take down EdShare to fix some problems. During the next 30 minutes you will not be able to access files on EdShare.


Friday, 1/6/12 at 10:30 pm: Mail, Blackboard and Other Applications Down

January 6, 2012

Necessary maintenance will mean that the university's authentication server as well as several other servers will be down tonight (Jan. 6th) from 10:30 pm - Midnight. Services that will be unavailable during this time include: Authentication server -- you will not be able to log into…


EdShare is back up.

January 5, 2012

Please report any new problems to the Help Desk at 512-448-8443.


EdShare Down

January 5, 2012

EdShare is going to be down for 15-30 minutes. This will include all access to EdShare shares and web pages on


Blackboard Down Jan 3 - 4

January 2, 2012

Blackboard will be down January 3 - 4 for an upgrade from Blackboard 9.1 Service Pack 4 to version 9.1 Service Pack 7.


12/22/11 9:39 am -- EdShare Down until 11:00 am

December 22, 2011

IT System administrators are working on restoring access to EdShare as quickly as possible. They estimate it should be back up by 11:00 am.


IT System and Network Maintenance over the Holidays

December 16, 2011

In the next few weeks IT will be making significant upgrades to network equipment and performing application upgrades. We are upgrading our wireless capabilities which includes complete wireless coverage for the Main Building and Ragsdale. We will also be upgrading our Zimbra Mail server to…


Blackboard Spring Classes Loaded and Course Copy Disabled

December 5, 2011

Blackboard News for Faculty


Network Outages Over Thanksgiving

November 22, 2011

Network Services will perform necessary maintenance over the break.


Help, My Capstone Paper Won’t Open! How to Recover Corrupted Files in Word

November 15, 2011 | , ,

It’s that time of year when end of the semester projects are in full swing and it’s almost time to turn in that big final paper. This gives rise to a common end-of-the-semester situation at the IT HelpDesk – students asking us to fix a…