Edshare Restarted

August 29, 2012 | ,

Edshare has been rebooted and permissions have been fixed. Your system may require a reboot for changes to take effect. Please contact the Help Desk if issues persist. Thank you.


Edshare Reboot

August 29, 2012 | ,

Edshare will be rebooted to remedy permission issues. Server should be down for 10 to 15 minutes. We will inform you when system is back up.


Servers Fully Operational

August 29, 2012 | , , ,

Our Digital Infrastructure Team has corrected lingering issues with network, storage, and servers. We recommend rebooting your system to reestablish connections with these services. If you continue to encounter issue, please contact the Help Desk.


Servers Restored - Slow E-Mail

August 28, 2012 | , , ,

All servers are operating normally. We are experiencing slow e-mail transactions due to server overload. Thank you for your patience.


Network Outages

August 28, 2012 | , , ,

We apologize for the inconveniences you have encountered. We hadnetwork problems in our data center that affected our servers. Currently all major servers are running with exception of e-mail. We appreciate your patience.


New Print Media Archive

June 20, 2012

Fondly reminiscing about IT awareness, certification, and training workshop posters from days of yore? Great news! The Office of Information Technology has created a Print Media Archive on the Computer Help Desk site for you to peruse.


Two New Computer Labs Open

June 18, 2012

Looking for computers since the library closed? The I.T. department would like to announce the opening of two new computers labs available to all students: Doyle Hall, Room 317 - 11 PC's, 3 iMacs, Printer & Scanner. Hours - Monday-Thursday, 8 am - 6:30 pm. Friday,…


Scheduled maintenance on Think sites tonight (6/14) from 10:30 PM - midnight

June 14, 2012

Web Services will be conducting maintenance updates on all Think sites tonight,Thursday, June 14 from 10:30 PM - midnight. Intermittent downtime is expected across Think during this time period.


Beware of scams that ask for bank account numbers or debit card numbers!

June 11, 2012

There are scammers out there purporting to be from legitimate government agencies who are really trying to gain access to your bank account. Some St. Edward's students have been contacted via phone by someone asking for bank account and debit card numbers in order to…


Introducing our new Computer Help Desk Self-Service Portal

May 8, 2012

The Help Desk is pleased to announce our new Self-Service Portal. The Self-Service Portal allows faculty, staff and students to: Submit a request View status on open requests or work orders View past requests or work orders Request submitted through the portal will be addressed by the Help Desk…