Known Issues
| Area | Issue | Workaround |
|---|---|---|
| Safari 5.x | File uploads to Blackboard are not working with this browser. Specific problems have been reported with versions 5.1.7 and 5.0.9 but all Safari 5 versions may experience a problem with file uploads. | Use Firefox or Chrome instead. |
| Announcement Emails |
If you create an announcement in Blackboard it automatically sends an email notification to all students in your class. However, that sends an email notification from the default account which is the Faculty Resource Center email (instcom@stedwards.edu). If students reply to this email the reply will go to the instcom@stedwards.edu. |
To have the email about a new announcement come from your faculty account you should check the box in the Announcement section to "Send a copy of this announcement immediately".
|
| General |
You cannot see the navigation for your Blackboard Course. It remains hidden even after logging out and then back into Blackboard. The 'Collapse' button hides the Course Menu.
|
To solve the issue click on the expand button located on the left side of the screen to make the Course Menu visible. See video explaining collapsible course menu.
|
|
LRN-30612 Embedding Content Using iFrame Tag Results in Menu Display Issues IE 9 issue only - Menu appears behind iFrame when embedding content such as a movie |
Use Firefox or another browser to reach controls | |
|
Youtube Videos are not Embedded for Students when using iFrame embed code Example Code |
Use instead the Old Embed Method which uses an object tag instead of an iframe tag. Example Code |
|
| Grade Center |
All Students Disappear When Total Column or All Columns are Hidden Process to repeat: |
Ensure that at least one column is always visible in the view. |
|
AS-156005 Grade Center Errors when no Category set for Column Process to repeat:
|
Add a category to the column with no category and Needs Grading works again. | |
|
Scroll bar is missing the in Blackboard Grade Center. If you are using Firefox on a PC, you may not see the scroll bars in the Blackboard Grade Center. This issue is related to the scroll bar settings in Windows XP and Windows Vista. |
To be able to view the scroll bars, you will need to change the scroll bar settings. Windows XP
Windows Vista
Windows 7
|
|
|
AS-155590 Grade Center -- Needs Grading Feature Displays Disabled Students |
No work around available | |
| Tests |
AS-1361 Test Editing - Edits to test questions are not displayed when the test is viewed Process to repeat: |
Make all changes and edits to test questions before deploying a test. |




